Contact2023-08-17T16:52:46+01:00

Contact Us

Do you provide samples?2023-07-06T11:56:57+01:00

Yes! Find the product you are after on our website, hit the sample button and fill out your details. We are unable to provide samples by email request.

Do you offer installation / fitting services?2023-07-06T11:56:40+01:00

We work with many fitters around the country and can help organise this for you. Simply hover over the services tab on the above menu and click installation & measurement.

Do you offer custom made rugs?2023-07-06T11:56:34+01:00

Absolutely. Just go to our Rug Creator and design one for yourself.

Can you give me a quote on one of your products?2023-07-06T11:56:14+01:00

We are able to provide this by email, however, a much faster and easier way to find this out is to simply identify the product you want and enter in the sizes yourself, our website has a built in calculator which will automatically work this out for you.

Sisal and Seagrass – What is the difference?2023-07-06T12:14:34+01:00

Sisal and Seagrass are both made from different plants – Sisal (Agave plant) – Seagrass (Seagrass reeds). The two products also feel and look distinctly different, the main giveaway is the almost waxy feel of seagrass as opposed to a more rustic feel to the sisal. To read more on the differences of our natural carpets click here to read a blog we wrote on this very subject.

What is your delivery time like?2023-07-06T16:51:22+01:00

In general delivery time for rugs and runners is 4-6 weeks, while cuts of carpet take around 7-10 working days.
However, we often turn orders around faster than this. If an order is going to be delayed past this estimated time, then we will always contact the customer asap to inform them so they can either change products or ask for a refund.

For more answers to common questions, why not check out our FAQ’s page.

Contact Us

If you have an enquiry about any of our products you can contact us on the details to the right or fill out the form below and we will respond to your enquiry as soo as possible. Alternatively you can find us on Instagram, Twitter and Facebook.

    OFFICE HOURS: 9.00 – 17.00
    +44208 558 0887
    info@sisalandseagrass.co.uk
    WAREHOUSE ADDRESS
    Sisal & Seagrass Ltd
    Unit 3a-4a
    Kingston’s Farm
    Downhall Road
    Matching Green
    Essex
    CM17 0RB

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